FAQs
Why is my order still "Pending" ?
As we check manual bank transfer payment manually, we usually check our account during business days from Monday to Friday (9am-5pm). Please allow at least 12 Hours within a working day for any payment confirmation.
How to Choose the Correct Size?
Please measure the size according the size chart we attached / written in product description. The size written may have slight differences for we did the measurement manually.
Can I return or exchange my items?
We only accept complaint with full unboxing video attached maximum in 3 days after the orders received. We don't receive any return or exchange if the product sent is correct according the order.
What payment do you receive?
You can complete your payment with 3 methods : Gopay, Visa & Mastercard Credit/Debit Card, and Shopee Pay.